Get In Touch

Got a question about your UK or Europe SIM?

Before reaching out, check our FAQs page — we’ve answered heaps of common questions from fellow Aussie travellers.
Still need help? No worries — we’re here when you need us.

💬 How to Get in Touch

📱 Message Us on WhatsApp

Prefer messaging? Chat with our 24/7 WhatsApp Support Team:

📲 WhatsApp: +44 7882 165545

Use the WhatsApp app to send a message
SMS and phone calls to this number won’t work
Quickest way to get support if you’re already overseas

Or scan the QR code below on your phone to start a chat instantly.

💡 Tip: You can message us from anywhere in the world, even if you’re overseas — just connect to Wi-Fi.

📧 Email Us

Got a detailed question or need help choosing a plan? Send us an email:

✉️ Email: info@ukprepaidsimcard.com.au

We typically reply within a few business hours (or faster!).

📞 Call Us (Australia-based support)

Need to speak to a real person?

📞 Australia: 1300 812 155
📞 Office: (03) 7067 3379

We’re based in Australia and understand the travel needs of Aussies heading to the UK & Europe.

🕐 Support Hours

Our support team works across UK time and Australian Eastern Time, so we’re ready to help before, during, and after your trip. Whether you’re boarding a flight to London or checking in to your Paris hotel — we’re just a message away.

💡 Fast Tip

If you need a SIM urgently, just place your order online and select Express Post at checkout — no need to call first. OR just order eSIM and get it setup in 1 hour!